Introduction
This Service Agreement ("Agreement") governs the relationship of
GrandReseller.com (the "Service Provider"), its systems, and resources (the
"Service"), and any entity that is explicitly granted use of the Service (the
"Subscriber")
Acceptance and Assignment
The Subscriber shall indicate acceptance of this Agreement in the course of
submitting an order to the Service Provider through the Service Provider’s
electronic order form or by accessing the Service. The Service Provider shall
indicate acceptance of this Agreement by sending confirmation of the order to
the Subscriber by electronic mail.
The Subscriber may not assign rights or delegate duties assumed by acceptance of
this Agreement without the prior written consent of the Service Provider, and
any attempted assignment or delegation without such consent shall be void.
Services
The Service Provider shall provide access to the Services paid for by the
Subscriber expressly for the use of the Subscriber, to include maintenance of
the underlying hardware and network infrastructure necessary to connect the
Service to the Internet and a password to support authentication while using the
Service.
The Subscriber shall not obtain any right or title in any equipment or software
belonging to the Service Provider or any third parties whose equipment the
Service Provider may utilize to provide the Service.
During the term of this Agreement, and conditioned upon full payment of fees,
the Service Provider grants to the Subscriber a non-exclusive, non-transferable
license to access and use the Service solely in accordance with this Agreement
and the guidelines set forth in the Acceptable Use Policy.
Force Majeure
Either party shall be excused from any delay or failure in performance under
this Agreement which is caused by reason of any occurrence or contingency beyond
its reasonable control, including without limitation: acts of God, earthquake,
labor disputes and strikes, riots, war, and governmental requirements. The
obligations and rights of the party so excused shall be extended on a day-to-day
basis for the period of time equal to that of the underlying cause of the delay.
Indemnification
The Subscriber shall indemnify and hold the Service Provider harmless against
all third party claims, demands, suits, actions, judgments, losses, costs,
damages (direct, indirect, and consequential), attorney’s fees and expenses that
the Service Provider may sustain or incur by reason of any breach or alleged
breach of any term or condition of this Agreement (including reasonable
attorney’s fees) and for any act or omission of the Subscriber or customers of
the Subscriber which are in any way related to the Service.
While the Service Provider makes reasonable efforts to maintain the Service,
many factors are not within the Service Provider’s control. Therefore, the
Service Provider does not warrant and is not responsible for (even if caused by
negligence of the Service Provider) any loss of data, delays, non-delivery or
misdelivery of information, lack of access, slow response time, interruptions of
the Service, or errors of the Service.
Loss, delay or non-delivery of data can be due to but not limited to the Service
Provider’s own negligence, viruses, or other third parties. The Subscriber’s
data is defined as any data held by the Service Provider and includes account
information, web hosting data, email, and domain name services.
This disclaimer and waiver shall apply equally to any and all third party
providers. The Service Provider makes no warranty to the Subscriber regarding
the accuracy of usage statistics, which the Service Provider may provide at its
discretion. Further, no advice or information was given by any representative of
the Service Provider shall create a warranty or serve as an amendment to this
agreement.
Miscellaneous
Any rights not expressly granted herein are reserved. Any failure of the
Service Provider to assert any rights it may have under this Agreement does not
constitute a waiver of the Service Provider’s right to assert the same or any
other right at any other time or against any other person or entity.
If any provision of this Agreement is found to be invalid or unenforceable, then
the invalid or unenforceable provision will be stricken from this Agreement
without affecting the validity or enforceability of any other provision.
The Service Provider may subcontract any work, obligations or other performance
required of the Service Provider under this Agreement without consent of the
Subscriber.
No part of this Agreement or in the understanding of the parties confers upon
the parties the status of a partnership or joint venture. This Agreement shall
be governed by the laws of Australia, without giving effect to applicable
conflict of laws provisions. The federal and state courts located in Australia
alone have jurisdiction over all disputes arising out of or related to this
Agreement and the Service. The Subscriber consents to the personal jurisdiction
of such courts sitting in Australia with respect to such matters or otherwise
between the Subscriber and Service Provider, and waive rights to removal or
consent to removal. In the event any litigation or other proceeding is brought
by either party in connection with this Agreement, the prevailing party in such
litigation or other proceeding shall be entitled to recover from the other party
all costs, attorneys’ fees and other expenses incurred by such prevailing party
in such litigation.
REFUND
We have prepared this Refund Policy to explain when you can request a refund
with respect to products and services acquired from us or through us from
our partners and/or affiliates (collectively “Services”).
Unless this Refund Policy specifically provides for a refund, all fees for
Web Hosting and related Service(s) are non-refundable, in whole or in part, even
if your Web Hosting Service(s) are suspended or terminated prior to the end of
your then current contract term.